Cancellation & No-Show Policy
To provide the best experience for all clients, we kindly ask that any appointment changes be made at least 24 hours in advance.
- A valid credit card is required to reserve all appointments.
- Cancellations or reschedules made with less than 24 hours’ notice will result in a fee of 50% of the scheduled service.
- No-shows will be charged 100% of the scheduled service.
- Clients arriving more than 15 minutes late may need to reschedule, and the late cancellation fee may apply.
- Repeated late cancellations or no-shows may require prepayment for future appointments.
Deposits
- Some services require a non-refundable deposit to reserve your appointment.
- Deposits are applied toward your service total.
- Deposits are forfeited if you cancel with less than 24 hours’ notice or fail to attend your appointment.